Consultants

Associate

Philip D. Somervell

Of English origin and trained at the universities of Oxford and London, and with a diploma at MIT in Crisis Management & Business Continuity, 2019, Philip has been based in Chile since 1993. Analyst and Consultant: Control Risks Group; General Manager, Dun & Bradstreet Inc., Brinks Chile, Brinks Argentina, DHL Express, Axis Logística-McDonald’s. Specialized in team building, business management, logistics, security, information services, advice on risk prevention, security, and crisis management. Director of Consulting at RCML since 2014, leading professional services in Transportation, Real Estate, Financial Services, Education and affiliated sectors of The Business Continuity Institute, London (BCI).

Associate

Andrés Van Wersch

Industrial Civil Engineer from the Pontifical Catholic University of Chile. Founding partner of A&A Consultores Amburales Ltda. Partner and consultant of Strategic Crisis Management and other projects in Crisis Management Latin America S.A., president and director of companies. Experience in Management positions and Executive Management in industrial and service companies. Executive Director of Cecinas Winter; Administration and Finance Manager of Soprole, Director of C. Dos Álamos, General Manager of Isapre Vida Tres.

Associate Director, Commercial Coordinator

Juan Carlos Délano V.

Commercial Engineer from the Pontifical Catholic University of Chile with extensive experience in the financial world. Business Director, Partner and Manager in Investment Funds Administration companies, Stock Brokers and Banks. He was President of Chile Transparente, Permanent Member of the Audit Committee of Transparency International (Berlin) and the Integrity and Transparency Initiative Committee in the financial industry. Member of the Director of the Chilean Association of Investment Fund Administrators (ACAFI) and Chairman of the Real Estate Committee.

Guillermo García G.

Bilingual management executive in the area of Information Technology and Communications, Master in Business Management, with studies in business administration and preparation, evaluation and project management. With a vast and solid track record in ICT areas in leading telecommunications and financial services companies such as Entel, Banco de Chile, Banco de Chile US, Telefónica Manquehue and Redbanc. Excellent ability to understand the business and its needs, which allows it to generate robust technological strategies to support the company’s objectives. With verifiable achievements in the integral management of ICT services and projects, leading, with excellent results, areas of massive endowments in complex environments of large companies.

André Menanteau

Journalist, graduate in Corporate Communications at the Pontifical Catholic University of Chile and in Cambridge, England. Sub-editor of Diario Financiero, communications director at Extend.

Luis Goycoolea U.

Journalist and editor of El Mercurio for over 18 years. Extensive experience in the journalistic and digital field. Founder of the Emol website. Editor of Emol 2002 – 2005. Editor of section A of Mercury 2005 – 2008. Columnist of Vida Actual of El Mercurio. Author of various publications. Luis investigated reported several crises during his journalistic career Professor Universidad de Los Andes. Bilingual.

Eugenia Hernández G.

Eugenia joined the R & CML team in 2018. After a sustained commercial career in national and international companies, she was contacted to lead programs and work projects co-created with the community in the area of sustainability. In this line, she was oriented to non-profit organizations and was Executive Director of the Firefighters Training Foundation of Chile for ten years. She has a Diploma in Risk and Disaster Management from the War Academy of the Chilean Army and the UN. Eugenia has designed training programs, created emergency simulations and leadership development skills in integral crisis management for executives, as well as field training programs for responders and industrial brigades according to NFPA standards. Currently, she is also an executive coach.

David Herrera P.

Chemical Civil Engineer, MBA from the University of Chile. Thorough experience in management, operations, projects and extractive metallurgy. With 25 years in El Teniente Division, David has participated in several projects for Codelco and other national and foreign mining companies. In business management, he has addressed business planning issues (strategic, tactical and operational), strategic and operational control, BSC, operational risk control, costs, budget, investment projects, human resources and knowledge management. He has coordinated and participated in organizational change projects in the areas of operations, business, ISO and OHSAS standards. In operations management, he has designed and implemented integral quality systems of productive processes (quality, environment, occupational health and safety) and continuous improvement. In copper extractive metallurgy operations David has been a metallurgist engineer and project manager in pyro and hydrometallurgy, as well as technological innovation projects. He is an IRCA auditor in ISO 9001 and OHSAS 18001. His interest is in the area of operations management, process quality, alignment with business processes and operational risk management.

Christian Jiménez L.

Civil engineer, with experience in project management, control, and commercial management, specialized in the CRM platform. His professional development is carried out by SIGA Ingeniería, a company recently acquired by SGS, a world leader in inspection, verification, analysis and certification. Since 2018, an associate consultant at RCML.

Victor Masjuan U.

Civil Engineer, MBA, PMI, PCIP. An executive with 20 years of experience in the financial sector, in the fields of Operations, Technology and Risks. With mastery in Projects, Operations, Technological Risks, Organizational Resilience and Information Security, working at Banco Santander Chile, Inversiones Security and Transbank. He is a Civil Engineer of Industries from the Catholic University of Chile and MBA Universidad Adolfo Ibáñez. PMP Certification from the Project Management Institute, Information Security PCIP – DSS, from Payment Card Industry, ISO 22301 Leading Business Continuity Implementation Course.

Leonardo Miranda

Master in Business Administration from the Technical University Federico Santa María, Police Research Engineer and Public Security Administrator from the Academy of Police Sciences. After 20-year of experience as Chief Police Officer of Chile, where he served as Order and Security Officer, and Advisor in the General Directorate of that institution, Leonardo joined the Central Bank of Chile to train and lead the area of Prevention, Research, and Counterfeit Control. Subsequently, he joined the Regional Security Office of the United States Embassy, U.S. Department of State, in Santiago as a Diplomatic Security Researcher. Certified as a Private Security Advisor O.S.10. His experience includes security, criminal and forensic investigation, and includes one year as an expert in the United Nations Mission in Bosnia and Herzegovina in 1997-1998, an internship at the Fundación Paz Ciudadana (2004), and various specialization courses at the United Nations, Deutsche Bundesbank, Optical Document Security, among others.

Rodrigo Muñoz F.

Industrial Civil Engineer in Computing from the Pontifical Catholic University of Chile. MBA – Finance (Honors), University of Washington (Seattle), United States (1999), Six Sigma Black Belt, GE Capital (1999). His professional career includes Manager of Operational and Technological Risk Audit (Sub-Comptroller) BancoEstado (2012 – 2015); Controller Manager, Director, and Advisor of Venture Capital Subsidiaries Empresas Penta (2007 – 2012); Operations Div. Manager (Ops., Systems and Accounting); HNS Bank (Rabobank, 2004 – 2007); Risk Manager, General Electric Capital Corporation (1999– 2003); GE Capital Auto Financial Services, Chicago, USA, GE Long Term Care Insurance, San Francisco, USA, GE Financial Company, Buenos Aires, Argentina; General Mortgage, Mexico City, Mexico, General Manager – Founding Partner GeoVectra Ltda (1992 – 1997).English

Marcela Núñez A.

Executive Director of General Management, Strategy and Business, AMP of the ESE Business School and IESE of Barcelona, Master in Strategic Management in IT of the University of León, Spain ©; Diploma in Strategic Leadership from the U. Adolfo Ibáñez, with advanced English. Vast track record in multinational technology companies, oriented to the corporate market, B2B, in Latin America, whose primary mission is to support customers in their processes of digital transformation, operational efficiency and operational continuity. Leader and trainer of teams, local and remote, multidisciplinary and multicultural, in companies such as Johnson Controls, a leader in the industrial market and intelligent buildings, IIoT, as well as in the area of information technologies, such as Sonda, Panduit, and Global Crossing / Level3 now purchased Century Link. Negotiating capacity, with a successful record of achievements and significant growth, being responsible for P&L, ensuring profitability and sustainability, customer satisfaction and the fulfillment of strategic objectives.

Hernán Palacios C.

Specialist in Strategic Marketing, Distribution Channels, and Product and Brand Strategy. He has been an advisor and consultant to companies such as Polpaico, 3M, Precisión Hispana, Indura, Labach Laboratory (Ballerina), Iansa, Chilemat, Movistar, Ceresita, Acetogen, Viña Bouchon, Carnes Ñuble, BASF and Bayer CropScience among others. He has been a lecturer in relevant seminars held both in Chile and abroad. He has also been a visiting professor at the University of Saint Gallen, Switzerland; ESAN in Lima Peru, at the University of Pau in France and the University Torcuato di Tella in Argentina. He has been the director of Campos Chilenos, of the MTS hardware chain, of the Jemo Metalworking group and the Fleischmann electricity company. Hernán has participated in the drafting of technical reports for the support of lawsuits before the Free Competition Court and other important arbitration trials in our country (some examples: Soprole-Nestlé Fusion, La Polar case, Inverlink case, Lever case in the detergents category , Santiago Metro case, Isapres collusion case, Danone-Soprole case, Walmart-Parque Arauco case, Paris Insurance-National Insurance Consortium case). Before devoting himself entirely to the teaching-university activity, he worked in companies such as Grupo CB, Inmobiliaria Curauma, D&S (today Walmart) and Citibank.

Alvaro Pérez-Iñigo G.

Civil and Executive MBA Engineer from the Pontifical Catholic University of Chile, with more than 30 years in management positions in companies in the Real Estate and Services sector (Distribuidora Codina, CChC Housing Corporation, Habitacoop, Los Leones Golf Club, Union Club; among others), with extensive experience in management, administration, organization and business planning; in the formulation, construction and control of projects; in management control, work team formation and contract negotiation.

Antonio Rogers S.

A lawyer from the Pontifical Universidad Catholic University of Chile and Post Degree in Environmental Law at Universidad del Desarrollo. Founding partner of A&A Asesores Amburales Ltda. Partner of Ugarte & Cia Abogados. Specialized in corporate advice in the areas of environmental and mining law, natural resources and renewable energy; negotiation and definition of specialized services contracts of industrial and engineering companies. Employment advice. Arbitration.

Felipe Torres V.

An entrepreneur with experience in emergency management, Felipe was in charge of the Emergency Plan of Barajas Airport and was responsible for implementing emergency plans in 22 Spanish airports. He specializes in mass management in emergencies. In Chile, Felipe has participated in the Telecommunications and Energy sector as the business development manager of SICE for the Southern Cone, with scope from Chile, Peru and Argentina. For four years he has been engaged in engineering and maintenance in the same sectors, with the company Grupo MR of which he is a partner. He is an Industrial Engineer from the Polytechnic University of Madrid and graduated from the Confederation of European Fire Protection Associations CPFA. RCML collaborator for six years.

Jorge Gúzman G.

Dr. Jorge G. Guzmán is a specialist in the identification, digitalization, and assimilation in mathematical models (re-analysis) of all types of geoscientific observations (data) that can, once processed, be used in the design of systems of decision to prevent and / or face in real-time problems or situations such as: Contextualization in dynamic environmental models of any type of industrial project (including those of large mining); prevention of the impacts caused by natural disasters, especially those caused by extreme weather events, medium and long-term prognosis of the effects of environmental change on populations, human health, economic activities and ecosystems; identification of opportunities for the use of renewable energy. For almost a decade, Dr. Guzmán has worked in contact with entities linked to the so-called International ACRE Initiative (especially with NOAA and the Hadley Center in the United Kingdom). Dr. Guzmán is a graduate with First Class Honors / Maximum Distinction from the University of Cambridge (PhD. & MPhil.), The University of Chile (Magister), the Diplomatic Academy and the PUCV (Bachelor and Bachelor).

Mario Demarchi

Civil Engineer and Master in Strategic Management and Technology, with extensive experience in the optimization of processes in the area of administration and finance applying disruptive technologies (Robotic Process Automation – RPA) as well as in transforming operational models to Shared Service Centers. Nineteen years in the corporate area of GE with a focus on the verticals of Energy, Oil and Gas, Mining, and Health. Proven experience in IT project management in South America of infrastructure and applications (Oracle, SAP, Microsoft Dynamics) using PMBoK methodologies and tools. Certificate in Six Sigma Green Belt, and mastery of agile methods of Lean-Start Up. Leader of the program of contingency plans of the year 2000 (Y2K) for South America in GE.

Julio Cortes R.

Commercial Engineer, MBA, and accountant auditor. Julio is an expert in control and administrative, financial, and continuous improvement. He has led multidisciplinary teams in Westcon Group and Dell Computer Corp, both multinational companies, where he was in charge of regional organizations as an area manager. Extensive experience in control and audit systems. He has led process transformation processes and procedures at a regional and local level, having acquired a valuable skill to apply in preparation for emergency and crisis management. Certified as internal auditor ISO 9000-2001 and Yellow Belt Six Sigma.

Juan Carlos Corral C.

Commercial Engineer, Economics mention, from the University of Chile and Master in Business Administration from the Adolfo Ibáñez University, with extensive experience of more than 35 years in relevant national and foreign financial companies. Specialist in the management of operations, risk management and information security areas. During his career, he was Operations Manager at the banks: Edwards, Corpbanca, Chile and Scotiabank. Subsequently, he worked with Risk Manager and Information Security at Nexus. He currently works as a private consultant in matters of his specialty.

Jorge Contreras

Jorge has extensive experience in the area of consulting for the technology, retail, and finance industries; occupying various management in national and foreign companies, among which is the Systems management in the area of sales and channels for IBM Chile and Latin America, and the general management of StorageTek Latin America. In 2006 he was recruited by Dell to lead the development of professional services for the Southern Cone, emigrating in 2011 to create and run his own company; C + C UNO Consultores, which provides services in information technology, integrations and value services.

Alan Breinbauer K.

Psychologist, Diploma in Mental Health in Emergencies, Disasters and Disasters – PUC. Business Administration Diploma – CFE UDD. He has served in the positions of President and Vice President of the Chilean Society of Psychology in Emergencies and Disasters – SOCHPED. Voluntary Firefighter 14th British and Fire and Rescue Company of the Commonwealth JAS Jackson – Santiago Fire Department. Diploma in Mental Health in Emergencies, Disasters and Disasters – PUC. Diploma in Business Administration – CFE UDD. Alan has held the positions of President and Vice President of the Chilean Society of Psychology in Emergencies and Disasters – SOCHPED. Voluntary firefighter 14th British and Fire and Rescue Company of the Commonwealth JAS Jackson – Fire Department of Santiago.

Marlys Baier E.

Accounting Auditor, Bachelor of Management Control, MBA, and Diploma in Senior Management from Universidad Austral de Chile. Marlys is also a Diploma and Master in Financial Management from the Adolfo Ibáñez University, currently pursuing a Diploma in Evaluation and Project Management at the same University. Adjunct professor of the chair of Finance for the Commercial Engineering and Audit careers of the Universidad Austral de Chile. She has 15 years of experience in the banking sector, such as Scotiabank and Citibank NA. Marlys currently has eight years of experience in Administration and Financial Administration positions in companies such as Xerox Services and Delisur. She is presently a founding partner of the MarlysBaier SpA Consultant, which specializes in providing financial advice and consulting and also in administration, with international clients and others located in the southern part of Chile.

Associate

Bruce T. Blythe

Founder of Crisis Management International Inc. (Atlanta), currently R3Continuum. Bruce is recognized as a knowledgable leader in the Crisis and Operational continuity industries. He is the author of the book Blindsided: The manager’s guide to dealing with catastrophic incidents in the workplace. Ex-Marine, a certified clinical psychologist he served as a consultant for the FBI on terrorism and workplace violence. Also in the management of the 1993 World Trade Center attack, mass murders in the United States Postal Service, the bomb attack in Oklahoma, the attack on the twin towers of 9/11, commercial air accidents, hostage rescue in Ecuador, hurricanes Andrew and Katrina, earthquakes in Los Angeles and San Francisco, among other crises. He works as a consultant for qualified companies in Fortune magazines on strategic leadership issues in emergencies. Repeated appearances on Today’s Show of NBC, CNN, ABC 20/20, CBS 48 hours, CNBC, NPR, among many others. Frequent interviews with essential publications, such as The Wall Street Journal, Newsweek, Business Week, Smart Money, The New Yorker, Fortune magazine, and USA Today. He serves as the main presenter at around fifty national and international conferences per year.

Fast Company magazine published Blythe’s leadership on the front page of responding to 204 companies on the scene within three weeks immediately after 9/11.

His specialties are:
• Strategic Crisis Leadership (for senior executives and Crisis managers)
• Crisis preparation, response and team leadership, preparation to face cases of workplace violence and discrimination with threats to people
• The human side of the Crisis and support for the return to post-crisis work
• Decision making in Times of Crisis.

Associate, General Manager

Francisco Prochaska

Entrepreneur and executive with more than 30 years of experience in leadership positions in national and foreign companies. Systems Manager of Empresas CIC S.A.; founding partner and manager of Trilogic S.A .; operations manager of Dell Computer de Chile Ltda. and, for eight years, General Manager of Risk & Crisis Management Latin America S.A.

Associate

Daniel Diermeier

Current Provost of the University of Chicago. Previously, dean of the faculty of Public Policies of the same university. Professor at Kellogg School of Management and professor of political science at Weinberg College of Arts and Sciences. He is co-founder and former director of the Northwestern Institute on Complex Systems.

He is the author of the book “Reputation Rules: Strategies for Building Your Company’s Most Valuable Asset” (McGraw-Hill 2011), which was translated into Japanese and Mandarin. He is the co-author of “A Behavioral Theory of Elections” (Princeton University Press 2011). His work has been published by numerous academic journals in the fields of administration, economics, political science and has been featured worldwide in the media such as the Wall Street Journal, the Economist, Business Week, Financial Times, Fortune, The New York Times, Newsweek, Nikkei Business, Chicago Tribune and De Telegraaf. He has lectured worldwide on crisis and reputation management, boycotts, strategy, activists and integrated consumers, political strategy and regulatory management.

Daniel has directed customized programs in biotechnology, energy, financial services, manufacturing, marketing of medical devices, pharmaceuticals, media management, regulatory management, security administration and transportation administration.

Daniel is an advisor to some of the world’s leading companies, such as Abbott Laboratories, Accenture, AHIP, Allianz, APCO Worldwide, Baker & McKenzie, Baxter International, BP, Boston Scientific, Cargill, the Canadian Energy Channeling Association, the Federal Government of Canada, the Chicago Urban League, the City of Chicago (Mayor’s Office), CIBC, ConAgra, The Dallas Morning News, Edelman, Enbridge, Exelon, FMC, the FBI, WW Grainger, GroupOn, HSBC, IFCO Systems, Intercontinental Exchange Johnson & Johnson, Kraft, McDonald, Metro AG, Metro Cash Carry & International, Nicor, accessible energy, Owens Illinois, Perkins Coie, PricewaterhouseCoopers, REWE Group, Roche Diagnostics, Shell, State Farm , Takeda and UnitedHealth Group.

He has received numerous awards, including the prestigious “Faculty Pioneer” award from the Aspen Institute’s faculty of economics in 2007, called the Oscar of business schools by the Financial Times. In 2001, he was awarded the L.G. Lavengood Westerink at Kellogg School of Management and had received the Sidney j teaching award four times. Kellogg’s levy. In December 2004 he was appointed to the FBI Board of Directors. He has also served as a senior advisor to PricewaterhouseCoopers and is an advisory member of the Board of Directors of Quantum Secure, a security management technology company. Professor Diermeier is also a member of the Chicago Economic Club.

Gonzalo Díaz de Valdés O.

An executive with more than 20 years of experience in the financial sector, and means of payment, in the areas of Technology and IT Risks. Gonzalo has led work teams in both Chile and Latin America, related to the development of business continuity strategies, at Cargill Inc, BankBoston N.A. and Transbank S.A. He has a Ph.D. in Civil Engineering Systems from the Polytechnic University of Madrid Spain; MBA Loyola University Maryland – USA, and a degree in Information Systems and Management Control, Faculty of Economics and Business of the University of Chile. Rapporteur in “V Regional Platform for Disaster Risk Reduction of the Americas,” Montreal Canada, Invited by the United Nations.